Sheila Sim
Very BAD service. Only 3 ordered, and they took 10 minutes just for a cup of hot cocoa.
Location: Level 1, Unit Number #01-51
Quality products and services
Burger King at IMM brings the legendary flame-grilled taste and bold flavors to Singapore's largest outlet mall, serving as a beloved culinary cornerstone that delivers authentic American burger culture through quality ingredients and signature preparation methods. This iconic restaurant embodies the fast-food innovation that made Burger King globally famous, offering flame-grilled burgers and classic sides that honor traditional recipes while adapting to local preferences. The destination serves customers seeking authentic American fast food experiences with consistent quality and satisfying portions.
The signature menu features flame-grilled Whopper burgers, crispy chicken offerings, classic sides, signature sauces, and beverage selections that demonstrate Burger King's commitment to bold flavors and quality preparation methods. Each menu item reflects understanding of proper grilling techniques and flavor development while accommodating various taste preferences and dietary requirements.
Positioned within IMM's fast-casual dining district, Burger King provides convenient access to authentic American burger culture with efficient service and comfortable dining areas. Whether seeking classic Whopper experiences or exploring menu innovations, this destination delivers genuine fast-food excellence in Singapore's premier outlet shopping environment.
Based on 15 reviews
Out of 239 shops
Not enough ratings
Sheila Sim
Very BAD service. Only 3 ordered, and they took 10 minutes just for a cup of hot cocoa.
Calvin Tan
Absolutely atrocious. Burger and cheese fries tasted like they went bad days ago. Please avoid.
Rui Lynn
Fast food, but I had to wait 30 minutes just for a burger. Not even busy.
Marcus Chan
Worst BK ever. I waited nearly 10 minutes at the counter for my food. The burger had been sitting there for over 5 minutes, and even the patty had cooled to room temperature. My drink had been sitting in the open for longer than 5 minutes, and the cheese on my fries had caked. Disgusting. The service was even worse than the food: staff didn't care when I asked if my food was ready and showed them my "food stamps"—it was like I had to beg them. And when I tried to tell them about the wait, they just turned a deaf ear. There was no point in showing them the burger anymore. And the feedback page doesn't have a "submit" button. What a joke.
SkyM 555
Try the double rendang beef burger. The burger looks smaller, and the beef tastes like cheap minced meat! It doesn’t taste fresh and feels dry!
Celine Eng
Sat down for 10 minutes and was greeted by a cockroach. Yikes.
Mei Loh
Filthy. Even the janitor's cart was within arm's length. I'd give it a 0/5. But the bird may give it 5/5.
Daryl Bok
Came here for breakfast because the “shop opposite” was packed. The breakfast here is all pretty heavy, so I got a kids meal (pancakes), which was probably the only thing I could stomach for an early morning meal. Like most fast food chains, unless you take the soft drink option, you’ll have to top up $1-$2 to get other drinks.
Oh Boon San Siew Meng
Counter staff: Leaya Outlet: Burger King IMM Date: 01 August 2025 Time: 13:35 Please re-educate counter staff. Otherwise, they should not be in a customer-facing role, as their behavior ruins others' days and is toxic to patrons.
Grace Deng
Super slow service. Many workers, few orders, and it still takes a very long time. It's super frustrating to wait there and see how they serve food that slowly. Fast food becomes slow food. The chair there is spoiled and never removed. I will attach the video to prevent the next victims.
Ming Sheng Tham
Not too sure what kind of monstrosity of a burger this place serves. I was highly appalled by the look of the mushroom burger when I opened the wrapper. I thought the burgers from the seasonal menu should look or taste decent. But this burger was just a piece of work. The burger looked like there was mould on it. I had to ask the counter people if the burger was spoilt, and they just said... "It's the sauce." Anyway, I decided to trust them while prepping myself for a visit to Ng Teng Fong Hospital. However, the burger tasted worse than it looked. There was one whole mushroom in it which I couldn't even bite off... Furthermore, there was so much mushroom juice coming out of it which made it super messy to eat. In the end, I just ate the patty and bread. Whoever thought of this menu deserves the best chef award for animals.
Fenix Chong
Here's the edited review: "I came at dinner time. I was served cold pies, limp fries, cold nuggets, and cold, hard onion rings. Worst of all, I ordered two bottles of mineral water but was only given one cup of ice and had to share using tiny cups. I literally had to top up the cups every time I took a sip. I also had to share one piece of napkin. Why so stingy? I ordered two meals for two people!"
Joel Loh
Enough seats. Food is good. Service could just be faster.
Darren 26
Fast service and sofa seats available.
Ai Mei
I am still having my brekkie here and witnessed the nice lady, Ms. Geraldine, very patiently help an uncle order his coffee. She was sweet and nice towards the uncle. Such a lovely lady! BK, please positively appraise this wonderful lady, Ms. Geraldine!
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