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Rating Summary

4

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Subway

Kian Hao Lee

Kian Hao Lee

5

I've been having Subway for many years, and I believe it is also a globally renowned brand. I'm giving 5 stars for the Subway leader's customer service (the lady dressed in black). (Sorry, I didn't catch your name!) I was dining in with my family, so we ordered a few sandwiches but only opted for 1 set. She took over at the cashier and gave advice on how to optimise my meal. I ended up paying a cheaper price for more! Thumbs up. Going the extra mile!

Evan Varghese

Evan Varghese

5

Visited this chain after a long while. I was searching for a good deal when the $5.90 value meal combo struck my eye. This comes with a drink and cookie of your choice, as well as 4 6-inch 'subs' that you can choose from. Got the Chicken Shroom Poloni meal. Well-staffed for a Saturday lunch period; each station had one staff member. Staff were polite. The product was good, especially when coupled with mustard and mayonnaise sauces. The whole-grain bread was crunchy and worthwhile in itself. The 'sub' wasn't soggy at all, and it was clear that fresh ingredients had been used. A White Macadamia Cookie was chosen as the extra. Good cookie. Soft, simple and subtle. The cup given for drinks had a good volume. The interior was very nice, with pictures of various ingredients that Subway offers. Good warm lighting with ample seating. Located near McDonald's.

Shane Ravi

Shane Ravi

1

I'm sad because my request to add another sauce to a set menu sandwich was denied. GLENN wouldn't let me, even though I mentioned many other outlets do it. Glenn, who worked at the IMM outlet on May 25th, 2025, at 8:45 PM, told me Subway doesn't do it. However, Subway officially says it's completely fine to add sauces. I even asked for just a tiny bit. Uncool, Glenn. Really uncool!

Anna Koh

Anna Koh

5

Visit date: 24/10/2024 (Approx. 1700hrs) One of the greatest Subway outlets in SG! The lady who prepared my flatbread was friendly and efficient. Bread was soft and fluffy with fresh ingredients. Ham toasties were warm and fantastic. Mac and cheese was simple yet delicious. The lady who served at the cashier counter was very customer-oriented, kind, and polite. Great team!

Shah

Shah

2

Had a mixed experience at Subway in IMM Mall, Singapore. While the food quality was good, the service left much to be desired. The person preparing the sandwiches seemed in a rush, pressuring us to order quickly even though there was no one behind us in the queue. This made it difficult to pick the toppings we wanted for our sandwiches.