Reviews for Bata

Chen Chun Seng

August 18, 2025

3

Nothing to shout about, nor anything to complain about. Just the usual Bata off-season offerings and rudimentary sales service. However, you are left free to browse at your leisure. Being an outlet mall, it is not surprising that stocks and variety are limited to 'it is all there.' Update: 20 Oct 2024. Being a Saturday afternoon, the store was full of shoppers. Yet the sales staff were unperturbed and kept up to speed with many customer requests. But the real gem, of course, is the shoes. We found a pair of very professional-looking running shoes with the recognizable three blue stripes emblazoned in the right places. And only $40!

Raden Mahdi

August 18, 2025

5

My family went to Bata at IMM to buy kids' shoes. A very friendly and customer-oriented staff member named Ting Ting attended to us with a smile and even recommended what looked good for my kid. She has tremendous customer service skills. Thank you, Bata, for having such a good staff member. Raden

Rajesh Rajendran

August 18, 2025

5

Ms Eva was very helpful and kind. I was delighted with her customer service. Ms Vicky was good at helping with payment, not limited to utilizing points. Thank you.

Ashwin Loh

August 18, 2025

1

I was cheated. The good shoe shown during fitting was replaced by a defective shoe.

Aaron Chua

August 18, 2025

1

I highly do not recommend buying from this outlet. Get the model number and buy from Bata Official Shopee store instead. It's much cheaper (at least 20% off) and offers more sizes. The female salesperson employed unethical sales tactics. She provided false information, claiming no sizes were available and that it was the last piece, when in fact, there were available pieces. A fake leather (PU) shoe was advertised as a genuine leather shoe. I wanted to exchange full-priced items for sales items but was rejected. I will never buy from this outlet again. Sales Associate number: 100458 Date: 09 May 2025 16:58:30.1 Cashier: 100084