Best Denki

I was browsing TVs here today, and salesman Zen was friendly and very knowledgeable about the TVs and their features.

Here's the edited review: Just bought a portable aircon from Best. Ah Yong is an amazing salesperson. He explained with patience and taught us how to install. Overall, he's a very friendly and nice person. And to the people who helped us – one lady and one man (I didn't get your names) – from the aircon section. Thank you! Would come here again when we need to get electronics! 🔥🔥🔥

JJBS Josh was fast, efficient, and on time. Workmanship was good.

Bought my Samsung System 3 Smart Aircon from Best Denki. Jac Hoon served us well. He was very patient in sharing the functions of a few brands, but we settled with Samsung due to its Smart functions, self-cleaning, air purification, and other functions. Most importantly, Jac mentioned it has the lowest power consumption. Jac followed through with the sale until installation. Great service by Jac. Thanks Best Denki and Jac for the good product at a good price.

Hasbiah and Kayden have done a great and wonderful job to help me with it. They both have excellent customer service.

I had the pleasure of being assisted by Merryl Ann Butl when purchasing a Samsung S25 Ultra, and her service was nothing short of outstanding. From the moment she spotted me browsing, she approached with genuine warmth and professionalism, patiently explaining the differences between the various versions of the Samsung S25. Her knowledge and guidance helped me make an informed decision. After deciding to purchase the phone, Merryl went above and beyond by helping me transfer all my apps and data from my old phone. The process took quite some time—about an hour for the transfer and another hour for the downloading onto the new phone. Despite it being lunchtime, Merryl insisted on staying to ensure everything was completed correctly, even offering to monitor the process while I attended to personal matters. When I returned at 1:45 PM, everything was done perfectly. Her dedication to her job and her customers is truly commendable. Merryl's willingness to put her customers first, even at the expense of her own time, speaks volumes about her commitment and professionalism. I am deeply grateful for her exceptional service and highly recommend her to anyone seeking assistance with a new phone. Thank you, Merryl, for your outstanding help!

Yesterday, we were at Best Denki IMM to buy fans and received very good sales service from Ms. Ong H.C. She helped to compare and recommend the different models. She was very patient and shared good product knowledge. We were very impressed. Thank you, Ms. Ong, for a great purchase experience.

Bought a Sony TV from Alvin Cheng at Best Denki IMM and had a great experience. He gave an excellent recommendation based on what we were looking for. Alvin is professional, knowledgeable, and friendly. Even after the purchase, his after-sales service was prompt and helpful. Highly recommended!

Thank you, Ms. Grace Ong. She has been most helpful and prompt regarding our purchases and inquiries, as well as providing updates on different appliances and upcoming delivery changes. She's very reliable, especially when we have inquiries at any time or for any issue, and she provides the latest updates in all areas. Even for past products or other areas, she is always eager to help. She's always there to assist. We will definitely find her again!

A big shoutout to Michael at Best Denki IMM for his excellent service! A couple of weeks ago, I called the store to request a change to the washing machine model I had previously ordered, which was pending delivery. Michael was very helpful over the phone and advised me to bring the sales order receipt to the store. When I dropped by, he was warm and welcoming, making the entire process smooth and pleasant. Truly a delightful after-sales experience!