Reviews for G2000

Jeffrey Chia

August 18, 2025

5

Bought a black blazer at $79. Definitely a good deal, but limited sizes were available. I was thankful to get the last black one in my size! Kudos to Suzanah for the great service! She explained to me how to care for my jacket and even went to unstitch the pockets and pocket square so that I could use them. Thank you so much, Suzanah!

Douglas Seng

August 18, 2025

5

Visited the G2000 outlet at IMM this evening. Sales assistant Ms. Suzainah provided one of the best customer service experiences. She is humble and helpful. She helped me pick out a suit and a matching shirt. It is very rare to receive this kind of service. She is patient and polite. Good job, G2000! I hope you have more sales assistants like Ms. Suzainah.

Jenny Lim

August 18, 2025

1

I am writing to express my deep disappointment with the service my husband and I received at your IMM outlet, specifically from a staff member named Ms. Suzanne. During a simple inquiry, my husband asked for clarification as he had difficulty understanding her pronunciation of the word “20 May.” Instead of responding professionally, Ms. Suzanne displayed unprofessional and disrespectful behavior—rolling her eyes at him behind his back and exchanging a knowing smile with her colleague. This reaction was both rude and completely uncalled for. What’s more troubling is that her attitude only shifted after she realized I had witnessed the exchange and was related to the person she had just disrespected. This kind of behavior is unacceptable and reflects poorly on your brand. Customers should never be made to feel judged or mocked for simply seeking clarification regarding her pronunciation. I hope you will take this matter seriously and ensure that appropriate steps are taken to uphold the professionalism and courtesy expected from your staff. We are customers, not clowns, and we expect to be treated with basic respect and courtesy.

Aida

August 18, 2025

5

My fiancé and I were looking for a white formal long-sleeved top, and Suzanna assisted us throughout the entire process, from selection to payment. She even went the extra mile to remove a black stain from the shirt, as it was the last piece available. Additionally, she took the initiative to check other outlets for stock availability. We truly appreciate her dedication and excellent service!

Noel Neo

August 18, 2025

5

Went to the store to get a new blazer for a friend's upcoming wedding and long-term use. The discounted price for a blazer was $49 (original price $209)! Couldn't resist buying it. The options for menswear are good and varied. Highly recommend everyone purchase from them (P.S. buy 3 items for an extra 10% off the total bill) 🤩