Rattan Pacific at IMM represents natural furniture excellence through comprehensive rattan and outdoor furniture solutions that combine traditional craftsmanship with contemporary design for diverse living and outdoor environments. This distinguished furniture destination embodies Singapore's appreciation for natural materials and outdoor living, offering quality furniture collections that address both indoor comfort and outdoor relaxation needs. The store serves customers seeking sustainable furniture solutions that enhance their living spaces through natural beauty and functional design.
The extensive furniture portfolio spans rattan furniture, outdoor collections, natural materials, contemporary designs, and lifestyle accessories that demonstrate commitment to craftsmanship quality and environmental sustainability while maintaining focus on durability, comfort, and aesthetic appeal. Each furniture category features natural materials and thoughtful construction that ensure both immediate satisfaction and lasting value.
Located within IMM's furniture and home décor district, Rattan Pacific provides convenient access to natural furniture excellence with comprehensive design consultation and delivery services that ensure successful furniture selection and placement outcomes. Whether furnishing outdoor spaces or adding natural elements to indoor environments, this destination delivers authentic natural furniture excellence in Singapore's premier outlet shopping environment.
Bought the sofa six months ago. Lately, it's been making a cracking sound. I called for after-sales service, but the representative was unfriendly. They blamed me, saying I should handle the sofa with care, not jump on it, and must sit on it gently. OMG!!! I didn't want to argue much and just wanted the sofa fixed. I will never ever go back to this store anymore. I still tried to be kind and texted back to thank the sales guy for helping, but received no reply at all.
Xavier Kai
Item ordered was not the same as delivered. Their service recovery is super slow. They are taking their sweet time to settle my issue. One month has passed, and still nothing has been done.
Positive Reviews
Aishah Yunos
Very efficient and flexible, catering to my family's needs.
Tze Wern Low
The owner was very attentive to my requests and helped me select the correct model based on my budget and needs.
Catherine Chen-Fong
Excellent service overall, with smooth and accommodating delivery of new furniture and dismantling of old furniture by the first team, to allow for a timely cleaning before the second team arrived with the rest of the new furniture! Highly recommend 😊
Kenneth Wong
Bought a dining table set from Rattan Pacific. It was delivered. Good quality and reasonable price for the solid table! Very satisfied and happy with the product. Most importantly, the sales staff was very professional and served very patiently. Well done!👍
Johnathan Chua
Excellent after-sales service.
Prompt follow-up from the staff for both delivery and post-delivery.
Poh Low
Rattan Pacific is my go-to for wood furniture. They worked closely with me to create a bespoke dining table that perfectly fits my home. Their attention to detail and commitment to customer satisfaction are unparalleled. I highly recommend for anyone needing personalised furniture solutions!
Belinda Chua
Good service. They were willing to **accommodate** my change in delivery schedule and also confirmed the date and time a week before the scheduled delivery. It was a smooth and happy experience.
Sharlene Low
I've trusted Rattan Pacific for decades for their excellent furniture and service. Their wide range of furniture includes a well-curated selection of durable and elegant teak pieces, featuring some eco-friendly finishes perfect for families. Kathy's patient service and extensive upholstery knowledge are outstanding. While cheap furniture from brands like HipVan is tempting, I highly recommend investing in solid wood furniture and supporting this local business!
Shirley Lo
Rattan Pacific’s durability is unmatched. I’ve had my dining set and sofa for over 10 years, and it still looks as good as new despite daily use. Their furniture is built to last, making it a worthwhile investment for anyone looking for long-term quality and reliability.
Zul Abu Bakar
As a first timer, it was a smooth and excellent service. They were willing to accommodate my change in delivery schedule. Unfortunately, the lift, which provided direct access to my unit, broke down until 5 PM on the scheduled date. Nevertheless, the order arrived safely, although they had to climb two stories up to my unit without any charges. I appreciate it so much. Overall, it was a smooth and happy experience. Thank you.
