Reviews for Samsonite Factory Outlet - IMM

David Vijay

August 18, 2025

4

Here are a few options, choose the one that best fits the desired level of formality: **Option 1 (Minimal changes, focuses on grammar):** "The seller was very nice; she knew a lot about her products. However, like all outlet stores, they have old models which are as expensive as the new ones I found in another nearby Samsonite store." **Option 2 (Slightly smoother flow):** "The seller was very nice, and she knew a lot about her products. However, as with all outlet stores, they have old models that are as expensive as the new ones I found in another nearby Samsonite store." **Option 3 (More concise):** "The seller was very nice and knowledgeable about her products. However, like all outlet stores, they carry old models that are as expensive as the new ones I found in a nearby Samsonite store." --- **My recommended edit (balancing all constraints):** "The seller was very nice, and she knew a lot about her products. However, like all outlet stores, they have old models that are as expensive as the new ones I found in another nearby Samsonite store."

Wilson Lu

August 18, 2025

4

Found a bag that matches the description my kid likes. I bought it here. There weren't enough people to serve. Only two staff members were seen, and many people were roaming around the store. No cashiers were available, and I had to wait to pay. The price was also not cheap. After I bought the bag, I searched online, and the prices were the same. I thought I had gone to a factory outlet and gotten a good price, but I was wrong. Online, I might still get an additional discount through a platform.

Mohamad Shahrul

August 18, 2025

5

The service staff was very nice and super knowledgeable. The price was very competitive. I had a pleasant time shopping at this store.

Anthony Chong

August 18, 2025

5

I would like to take this opportunity to praise and commend the service I received earlier from Yiling on the boutique frontline. It was a busy 1st of May (Labour Day). Despite my endless questioning and checking for promos and warranty policies, I was patiently served. The rationale is that I had recently returned to SG, and the luggage handler (SIA) damaged my luggage. So I’m contemplating what brand to go for between Samsonite and American Tourister. Thumbs up for the great service. If you wish to make a purchase, please look out for Yiling. She’s very polite and genuine! Impeccable retail service!

Bren Ang

August 18, 2025

5

Nice sales staff!! Didn't catch her name, as there was no name tag, but she's older with short hair. She doesn't hover and breathe down your neck, but stands at a distance. However, if you need help, she's there. Wish more sales staff would be like her!