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Rating Summary

4.2

15 reviews

5
87%
4
100%
3
87%
2
73%
1
60%

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Reviews for Serta Sleep Center IMM

Lin Zhi Lee

Lin Zhi Lee

5

**(2022) Excellent service by Steven. Very professional advice on picking the best bed at a very good price. Looking forward to some good zzz.** **(2025) Came back to purchase my second mattress for my new place. Great service from Steven as usual. His professionalism is unbeatable.**

Hui Chi

Hui Chi

5

Steven, the store manager, is the most knowledgeable, non-pushy, patient, and extremely friendly person! We were extremely satisfied with the entire purchasing process. He patiently answered our questions and followed up with us closely on the…

Lisa Ng

Lisa Ng

5

Here's the edited review: My second purchase of a Serta mattress at IMM. I want to express my heartfelt appreciation to Mr. Benny from Customer Service.

Florence Yeow

Florence Yeow

5

Given the amount of competition here in IMM, the service is lovely. I was helped by the supervisor, and he is definitely a straight shooter. The shop is located next to Best Denki, on the 3rd floor. Ask for their best seller and their best comfort unit.

Beng Goh

Beng Goh

5

I had a great buying and post-purchase experience with Steven. He was very knowledgeable, gave good advice, and was not pushy in his approach. Steven was extremely helpful with his after-sales service; I had to rearrange my delivery …