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Rating Summary

5

15 reviews

5
100%
4
87%
3
73%
2
60%
1
47%

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Reviews for COLDWEAR IMM Outlet

Seetha Ram

Seetha Ram

5

On a Friday night (15 Nov 2024), I had the pleasure of visiting the cold wear store at IMM, where I was greeted by the cheerful customer service team, consisting of Richard Ng, Jai Qi, Alex, and Aunty. Their warm and friendly approach made my shopping experience delightful—so much so that I felt completely comfortable without needing a hot pack! I would rate this fantastic team a full 5 stars for their exceptional service.

Novia Indah

Novia Indah

5

Made several **purchases** here, and Fauziah is really sweet and helpful. She **recommended** several things to us, and we are very grateful. She **understands** the product really well.

Karin Tan

Karin Tan

5

Shop attendant Richard is very friendly and helpful. He gave us loads of tips and suggestions. Price is reasonable too. Great buy!

Ben Yap

Ben Yap

5

The staff asked around for staff members who had traveled to the country I was planning to visit for my upcoming holiday, and helped me make an informed decision on the thermal underlayer to buy. I also like that they didn't pressure me to buy anything at all, so I've had a good experience at this shop.

Tan Hao Rui

Tan Hao Rui

5

Service was excellent. Richard was very helpful in picking out appropriate clothing based on destination, as well as offering suggestions on additional apparel to prepare. Prices were reasonable. I will come again for winter wear needs.

Kylie

Kylie

5

I enjoyed my purchase here. The staff (especially Richard) was incredibly helpful in guiding me to the right sizes and styles, making the whole shopping experience enjoyable. I recommend this for people shopping for winter clothes!

Joshua Tan

Joshua Tan

5

Thank you Richard for your kind patience, expertise, and support. Great service!

Vithya Subramaniam

Vithya Subramaniam

5

I was shopping for my 5-year-old daughter for her trip. Richard was fast and efficient and also advised on necessary wear for certain temperatures. Thank you, Richard.

Jack Wong

Jack Wong

5

I was here shopping with my mom, trying to get a winter coat for her trip. Richard assisted us throughout the process, and is knowledgeable (he advised us on how to pair innerwear with the outerwear, etc.) and really genuine in his service. In the end, we got what we needed, and it was overall a nice shopping experience. Thank you!

Mun June

Mun June

5

Staff were kind and helpful, helped me choose the most fitting clothing for my overseas trip!