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Rating Summary

4.7

15 reviews

5
100%
4
87%
3
73%
2
60%
1
47%

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Reviews for Extra Space IMM

Kian Lip Lee

Kian Lip Lee

5

Just started rental today, served by Adam Lee. Learning about the T&C and viewing the rented unit went really smoothly. Adam is a good listener and answers questions very well. I don't have any special storage needs; I just want a freely accessible space for my home contents during renovation.

Adrianna Selamat

Adrianna Selamat

5

Eyan was exceptionally helpful in guiding us around, and her detailed and clear explanations made everything easy to understand.

Siti Amirah

Siti Amirah

5

Zaharah was very clear in her explanations and reassuring. The spaces shown are clean.

Umi Kalsom Mohamad

Umi Kalsom Mohamad

5

Wee Teng and Jessica always give their best to serve me when I request things urgently. They also advise me on important matters - such as space utilisation and contracts. Thank you!

Seck Kim Lee

Seck Kim Lee

5

Never thought that I would need a storage space outside my house until we needed to renovate our home. The staff at Extraspace were very friendly and chatty. We were served by Wee Teng (Toh Guan) and Jessica (IMM). Both explained the pros and cons of their facilities and tried to understand our needs. In the end, we chose the IMM facility as it was air-conditioned.

Esther Teng

Esther Teng

5

First time renting storage space. The quotation was instantaneous, and I quickly made an appointment to view the unit. My Customer Service representative was Raul Low. He was good! Thank you, Raul! He patiently answered my queries, and this is why I started the lease the very next day instead of paying a deposit first to reserve the unit. It was fuss-free all the way, seriously!

Clement Teo

Clement Teo

5

Excellent service and very professional staff. They were knowledgeable, experienced, and efficient. The whole process was painless! Adam and Dyan took care of us, and we were very pleased.

Xiao Ling Hee

Xiao Ling Hee

5

The customer service staff - Dyann, has been very helpful and friendly. She listens to my needs and shows relevant locker spaces for selection. Overall, it’s a great customer service experience for a first-time user. Thanks, Dyann!

Yong Seng Ng

Yong Seng Ng

5

Fast and easy, and a friendly place. Thanks Adam for assisting and making my warehouse renting smooth and easy.

Sam Wong

Sam Wong

5

Very efficient service, and reasonably priced too!