Location: Level 2, Unit Number #02-71
Quality products and services
Extra Space IMM represents a heartwarming addition to Singapore's largest outlet mall, embodying the philosophy of "21 Extra Goodness" through comprehensive storage solutions and organizational services that help customers maximize their living and working spaces. This innovative storage destination understands the challenges of urban living in Singapore's compact environment, offering flexible solutions that address both personal and business storage needs. The facility serves as a practical resource for customers seeking to optimize their space utilization and organizational efficiency.
The extensive storage portfolio spans personal storage units, business storage solutions, document storage services, and organizational products that address diverse space management needs while maintaining focus on security, accessibility, and competitive pricing. Each storage option reflects understanding of Singapore's unique space constraints and provides solutions that adapt to changing storage requirements.
Positioned within IMM's practical services district, Extra Space provides convenient access to flexible storage solutions with comprehensive customer support that accommodates various storage durations and requirements. Whether seeking temporary storage during relocation or long-term business solutions, this destination delivers authentic storage excellence in Singapore's premier outlet shopping environment.
Based on 15 reviews
Out of 239 shops
Not enough ratings
Tay Wu
Though 24hr access, previously you could access through the L2 carpark. You can no longer do so after 10pm. You will have to go through the cargo lift that’s pretty near to Burger King, located at L1.
Kian Lip Lee
Just started rental today, served by Adam Lee. Learning about the T&C and viewing the rented unit went really smoothly. Adam is a good listener and answers questions very well. I don't have any special storage needs; I just want a freely accessible space for my home contents during renovation.
Adrianna Selamat
Eyan was exceptionally helpful in guiding us around, and her detailed and clear explanations made everything easy to understand.
Siti Amirah
Zaharah was very clear in her explanations and reassuring. The spaces shown are clean.
Umi Kalsom Mohamad
Wee Teng and Jessica always give their best to serve me when I request things urgently. They also advise me on important matters - such as space utilisation and contracts. Thank you!
Seck Kim Lee
Never thought that I would need a storage space outside my house until we needed to renovate our home. The staff at Extraspace were very friendly and chatty. We were served by Wee Teng (Toh Guan) and Jessica (IMM). Both explained the pros and cons of their facilities and tried to understand our needs. In the end, we chose the IMM facility as it was air-conditioned.
Esther Teng
First time renting storage space. The quotation was instantaneous, and I quickly made an appointment to view the unit. My Customer Service representative was Raul Low. He was good! Thank you, Raul! He patiently answered my queries, and this is why I started the lease the very next day instead of paying a deposit first to reserve the unit. It was fuss-free all the way, seriously!
Clement Teo
Excellent service and very professional staff. They were knowledgeable, experienced, and efficient. The whole process was painless! Adam and Dyan took care of us, and we were very pleased.
Xiao Ling Hee
The customer service staff - Dyann, has been very helpful and friendly. She listens to my needs and shows relevant locker spaces for selection. Overall, it’s a great customer service experience for a first-time user. Thanks, Dyann!
Yong Seng Ng
Fast and easy, and a friendly place. Thanks Adam for assisting and making my warehouse renting smooth and easy.
Sam Wong
Very efficient service, and reasonably priced too!
Mohd Noor
The person in charge informed me of every detail about renting the storage, as I asked her for two different storage sizes. She brought me to view them, and I picked the one I chose to rent. Great help! 👍👍
Adi Didi
We had been searching for very reliable storage, and we found Extra Space Storage. Dyan was very helpful and showed us all the available storage and the different sizes. We felt very happy with her service. We managed to get good storage at a good price.
Mandy Low
We had a wonderful experience with Extra Space at IMM, with Zaharah serving us twice before we confirmed a unit. The flow was smooth and service was great! Thank you!
Eliza Lim
I was attended to by Sri, whose attitude was terrible. He was rude and arrogant, and spoke as though the world owed him a living. Fortunately, Dyan took over, and her service was excellent. She even apologised for Sri's bad attitude.
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