Location: Level 1, Unit Number #01-68/69
Quality products and services
Optical 88 IMM provides comprehensive eye care and fashionable eyewear solutions that combine professional vision services with extensive frame collections for Singapore's diverse vision correction and eyewear fashion needs. This established optical destination embodies the importance of vision health and contemporary eyewear style, offering professional eye examinations and quality frame selections that address both vision correction requirements and fashion preferences. The store serves customers seeking reliable optical care and stylish eyewear solutions with professional guidance.
The comprehensive optical portfolio spans prescription eyewear, designer frames, sunglasses, contact lenses, eye examinations, and optical accessories that demonstrate commitment to vision health and style variety while maintaining focus on quality frames, accurate prescriptions, and customer satisfaction. Each optical service reflects understanding of vision care requirements and contemporary eyewear fashion trends.
Operating within IMM's health and services district, Optical 88 provides convenient access to optical excellence with professional eye care services and comprehensive frame selection that ensures optimal vision correction and style satisfaction. Whether updating prescriptions or exploring designer eyewear, this destination delivers authentic optical care excellence in Singapore's premier outlet shopping environment.
Based on 15 reviews
Out of 239 shops
Not enough ratings
Jon Xu
Bad service, not even worth a star! We were there a few months ago, and this male staff was only interested in going home early and scrutinized us from top to bottom when we were there about 15 minutes before closing. He re-arranged every frame right after we touched and didn't even put on a smile. Stay away, people! There are many better ones out there with better service and pricing. LOL
Nazneen Ashwaq
I patronized Optical 88 with my kids at IMM on May 27, 2019. I asked whether I could use a baby bonus card for the purchase. She told me to choose cheaper specs and not to choose expensive specs. At the same time, I was trying the specs too... She looked down on me as if I couldn't afford to pay for my own specs, and she thought I was going to use the baby bonus card. Such a turn-off! I was asking because my two girls were going to get specs, for goodness sake!
Junaidi Johari
Staff member Joel is good and friendly!
Jeanette Ang
I personally visited to request a top-up of 6 pairs of monthly disposable contact lenses but was told they do not carry similar brands. I requested their recommendations but was advised they would need to arrange for a qualified colleague to carry out the assessment. They suggested carrying out an eye test for a pair of spectacles, and I agreed to visit them for collection and a contact lens appointment. After thorough eye testing and observation, the kind sales assistant was worried and gave advice for an eye specialist check-up due to very mild eye redness and significant inconsistency in the eye reading test results. They did not charge a single cent, but I believe they had to carry out thorough cleaning and disinfecting after we left. We will definitely visit them again next month. By the way, a polyclinic charges $4 for a reading test on top of the usual consultation fee. We praise the retail staff for their excellent service and serious concern for the well-being of their customers. Thank you.
Ethan Seet
I want to commend Alyssa for her exceptional service. Although I wasn't initially planning to buy anything, her detailed explanations and thorough product knowledge persuaded me to make a purchase.
Isa Hussin
Alyssa Goi is very helpful and attentive to our needs. She knows her products very well.
Lan Xin Lin
Great service from Siling. She is patient and explains things clearly. I will definitely come back for more. There's a wide variety of frames to choose from as well.
Soon Boon Xiang
Kimberly's very helpful in providing explanations and able to recommend sunglasses according to our needs 👍 …
Nina Wong
I just collected my progressive glasses from Si Ling. Hoya lenses make me see everything so bright. Thanks for Si Ling's recommendation.
Mark Wang
I went to Optical 88 to give it one last try, after failing to find a replacement frame at many other shops. There was no such brand of my broken frame in the shop, but staff member Alyssa did not refuse immediately like others, and started to look around. She was patient and professional, and eventually found a very close one and replaced it for me. I am happy with the new frame, and most importantly, with Alyssa's excellent service. Thank you very much!
Fann
I'm very satisfied with Alyssa's service! From helping me choose frames to the eye test, she was very professional, and the entire process was smooth and pleasant. Thank you, Alyssa!
Yi Chen
Joelle, Since the day I've met her at Vivo Optical 88, I really appreciate her honesty, friendliness, and recommendations. It's rare to find someone in this industry who genuinely prioritizes what's best for us. Your knowledge and professionalism make such a difference. I trust her advice completely because she always provides it without any pressure. 🙏 Thank you so much! 🙏😍
Jordan Chan
Joelle at this store is absolutely fantastic! I bought my glasses here, and she’s gone above and beyond with amazing after-sales service. From adjusting and cleaning my glasses to offering free eye tests to ensure my vision is on track, she’s always proactive and genuinely cares about my eye health. Incredible service and a great experience. Highly recommend!
Terry
I had a wonderfully pleasant experience at the Optical 88 IMM branch. Lim Siling was able to advise me on the best path forward based on my age, eye condition, and budget, which was very refreshing and wholly unexpected, especially in Singapore. With her advice, I was very comfortable with my decision and the expected outcomes. My rather inquisitive mind was especially sated with her patience, knowledge, and demeanor. My only request would be if she were located in a more centrally located branch, or if there were more of her.
Bryan Sim
The staff at this Optical Outlet store were so friendly and very helpful! I will definitely come back on my next trip to stock up on glasses and contact lenses. Thank you for your kindness.
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