Mohamad Noor Mahmood
Amely is very knowledgeable and very helpful. She gives assistance patiently and is always happy to answer our queries. Very beautiful experience 😍
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OSIM shop front with massage chairs and Marvel collaboration display.
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OSIM
Health
Wellness Equipment
Location: Level 2, Unit Number #02-40
Quality products and services
Services
Offers delivery
OSIM at IMM represents wellness innovation and massage technology excellence, bringing premium health and wellness products to Singapore's largest outlet mall through cutting-edge massage chairs, wellness devices, and health enhancement solutions. This distinguished wellness destination embodies Singapore's commitment to health technology and lifestyle enhancement, offering comprehensive solutions that address stress relief, physical wellness, and daily comfort needs. The showroom serves customers seeking to invest in long-term health and wellness through proven technology.
The extensive wellness portfolio spans massage chairs, portable massage devices, health monitoring equipment, and wellness accessories that demonstrate how technology enhances physical comfort and stress management while maintaining focus on quality engineering and user experience. Each product category features OSIM's renowned wellness innovations designed to deliver therapeutic benefits and daily comfort enhancement.
Located within IMM's health and wellness retail section, OSIM provides convenient access to wellness technology with expert consultation and comprehensive product demonstrations that help customers understand optimal wellness solutions for their lifestyle needs. Whether seeking stress relief or health enhancement, this destination delivers authentic wellness excellence in Singapore's premier outlet shopping environment.
Operating Hours
Open
Closes in 4h 30m
Monday
11 AM - 9:30 PM
Tuesday
11 AM - 9:30 PM
Wednesday
(Today)
11 AM - 9:30 PM
Thursday
11 AM - 9:30 PM
Friday
11 AM - 9:30 PM
Saturday
10:30 AM - 10 PM
Sunday
10:30 AM - 10 PM
Overall Rating
5
/
5
Based on 15 reviews
Mall Ranking
#1
Out of 239 shops
Category Ranking
Not enough ratings
Negative Reviews
No negative reviews yet
Positive Reviews
Low Liang Zhen
Just experienced the uErgoh chair at OSIM and I’m truly impressed! Thanks to Amely for her professional and thoughtful service. She didn’t just explain the features — she took the time to understand my sitting habits and adjusted the chair perfectly to fit my needs. The uErgoh provides amazing support — I can really feel the difference in my back and neck, even after long hours of sitting. It’s like the chair knows exactly what my body needs. Highly recommend the uErgoh for anyone who works long hours at a desk. And if you get the chance, look for Amely — she’s knowledgeable, patient, and genuinely cares about helping customers.
Mindy Chin
Had a great experience at Osim IMM. Minnie and See Mun were super patient and gave enough time to explain all benefits, which helped to solve every problem. But, due to my house still under renovation, I definitely will purchase from her. I recommend going to Minnie for good product education and guidance.
Janice Poh-Lee
I experienced 15 minutes on the chair. Excellent service from Minnie. It's a nice area to have a quick break and experience Osim products, especially with National Day nearing and many promotions available.
Lim Li Li
Just tried the Osim uErgoh and I’m impressed with its portability, thanks to its wireless capability. You can roll the chair and enjoy your massage anywhere in the house. You just need to charge the battery pack. Thanks to See Mun for your recommendation!
Brian Chow
I had a great experience at OSIM in IMM! Jerry provided excellent service — he was friendly, professional, and took the time to explain the features of each product clearly. He made sure I was comfortable during the entire trial and helped me find the perfect massage chair. Highly recommend visiting and asking for Jerry if you're looking for quality service!
Fiona Lo
Dear OSIM Management, I would like to sincerely commend Ms. Amely Voon for her outstanding service and support during my recent experience with OSIM. Ms. Voon demonstrated exceptional product knowledge and provided clear, helpful guidance on effectively using the OSIM products. Her professionalism, patience, and warm demeanor made the entire experience pleasant and reassuring. It’s rare to encounter such dedicated and customer-focused service, and I truly appreciated her assistance. Employees like Ms. Voon are a credit to your brand, and I hope her efforts will be recognized. Warm regards, Fiona Lo
Ang Siok Tuan
We came here a second time and bought the uLove 3 and uZap Waist from Pei Juan and Amely. Special thanks to Amely and MinMin, who also provided a tutorial for using the chair. We are happy we came here and met them. We will definitely be back because of them. 😊👍🏻 …
Thomas Lim
⭐️⭐️⭐️⭐️⭐️ 5/5 – Amazing Comfort & Outstanding Service! At OSIM IMM, I tried the CHILL LAH massage chair and uErgoh Chair—both were unbelievably comfortable with perfect support for my back and posture. A huge shoutout to John for his patience, expertise, and friendly service. He explained the features in detail and helped me find the best fit. The whole experience was relaxing and hassle-free, thanks to him! Highly recommend OSIM IMM, especially if you meet John—you’re in great hands. Will definitely return!
Elinor Seah
We had a great shopping experience at OSIM today. It’s a long while since I visited OSIM at IMM, and we were attended by Well-being Adviser Cheong See Mun. She is attentive, patient, and very knowledgeable, as she thoroughly addressed all our questions about the massage chairs. The latest well-being products we bought were great Father’s Day gifts!
Vivien Heng
Overall, we had a good experience and received very informative help from Minnie, as we were looking to trade in our current massage chair to consider upgrade options. She provided a fair opinion; though we did not trade in our current massage chair, we ended up purchasing OSIM's uZap Body to improve our parents' general health and well-being.
Kathy Sim
I recently purchased the uErgoh chair and I must say, it’s one of the best investments I’ve made for my health and comfort. The chair provides excellent back and neck support, and I can already feel the difference during long hours of sitting. A big thank you to Ms. Amely for her exceptional service throughout the process. She was patient, knowledgeable, and truly listened to my needs without any hard selling. Her genuine care and professional advice helped me find the perfect fit. Highly recommended!
Yee See
I recently tried the OSIM massage chair and was really impressed! The massage felt professional and incredibly relaxing—perfect after a long day. A big thank you to Amely for her warm and knowledgeable service. She was friendly, patient, and made the whole experience enjoyable. I highly recommend stopping by to try it out!
Zain Amrit
I would like to give special compliments to John, the salesperson, for his excellent and professional service. He was very patient and made me feel at ease. His product knowledge and explanations about the massage chair were very clear and thorough, which really helped me make the right decision. I truly appreciate his outstanding service!
Soo Sha Shan
Excellent Service and a Comfortable Experience with Minnie! I visited Osim IMM and was really impressed with the service. The staff were incredibly friendly, patient, and knowledgeable. They took the time to explain all the features of the massage chairs and let us test them without any pressure to buy. Special thanks to the team for making us feel welcome and relaxed throughout the visit. The environment was clean and comfortable, and the massage chair experience was top-notch. Highly recommended if you’re looking for quality products and sincere service! Will definitely come back again!
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