Reviews for Watsons Singapore GNC - IMM Click Collect
Nur Azura Latif
1
The service was very slow. There was already a long queue, and an Indian staff member just stood at the counter, counting money as if very busy. The lady cashier was also serving one customer, and it took her 15 minutes.
Aris Low
5
Thank you for the good service! Good product range, I can find items I need. Keep up the good standard!
Bryan Michael Tan
1
Went and purchased two items at IMM Watsons on June 22, 2021, at around 6:45 PM. There was no customer in queue, but the cashier didn't want to serve us and directed us to the self-checkout machine. We weren't familiar with the machine, and when we finally finished the purchase, we missed one item at the machine. The cashier saw the item left at the machine but didn't bother to remind us. So we left Watsons with only one item. That is a very bad service from a cashier that Watsons had hired.
Nancie Lim
5
Shikin helped me to download the Watsons app. Since I lost my card, she helped me with the app. She was helpful and patient doing it all for me. Thank you.
Poh Lily
5
A special thanks to this Indian girl Kavi.
Your never-give-up, ever-willing-to-help, customer-oriented attitude has left a very good impression on me. Thank you for trying your best to help me find the enzyme supplement. You are an asset to the Watson group. Keep it up!
Goh Sheryl
1
My friend at the Chinatown Watsons purchased the same item as I did and was able to offset the voucher given. The cashier was slow and nearly forgot to give me the voucher I should get. After asking if I could use my voucher on the next purchase, she said I had to wait until the next day. Why do all Watsons have different ways of doing business?
Loh Yee Lin Evelyn
1
At the IMM Watsons store, the service and attitude of the Shake Lee promoter was very bad. Her name was Florance.
Neo Ngok
1
My parents were nearly scammed out of $160 by Watson, as they were required to pay multiple times simply because the equipment did not provide a receipt. It happened three times until my dad sensed something was wrong. This happened yesterday at the booth they set up near Burger King. Before allowing your retail officers to service customers, please educate them. We won't be able to tell if other customers also experienced that during the day. It's a good thing that another aunt came over to help with the reimbursement right away. Please do your work right. Just because they are elderly does not give you the right to mistreat them. Also, to people out there, please always check if payment is successfully approved before you are asked to make payment again, or check your bank for any deduction (for NETS payments), to be safe.
Ben Choo
5
Gabriel was very patient while providing excellent service, and very knowledgeable about various types of products on offer.
Goh Pei Xian
5
Huge thanks to Gabriel! She found my phone after I accidentally left it at the counter while paying yesterday. I really **appreciate** the honesty and great service! Great job!