Fabian Teo
Poor service.
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Choong Ying shop displays water heaters and bathroom fixtures, with Ariston products prominently featured.
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Choong Ying shop dis...
The storefront of Ch...
Choong Ying Rega sho...
Choong Ying at IMM represents traditional excellence and cultural heritage through specialty products and services that honor Singapore's diverse cultural communities and traditional practices. This established cultural destination embodies the importance of cultural preservation and heritage appreciation, offering authentic products and expert guidance that maintain connections to traditional cultures and practices. The store serves customers seeking authentic cultural products and traditional services that reflect Singapore's rich multicultural heritage.
The comprehensive cultural portfolio spans traditional products, heritage items, cultural accessories, specialty services, and authentic goods that demonstrate commitment to cultural authenticity and heritage preservation while maintaining focus on quality, cultural accuracy, and customer satisfaction. Each cultural product reflects understanding of traditional requirements and cultural significance.
Positioned within IMM's specialty and cultural retail section, Choong Ying provides convenient access to authentic cultural products with expert knowledge and comprehensive cultural guidance that ensures optimal cultural product selection. Whether seeking traditional items or cultural celebration needs, this destination delivers authentic cultural heritage excellence in Singapore's diverse retail landscape.
Operating Hours
Hours not available
Overall Rating
1.8
/
5
Based on 15 reviews
Mall Ranking
#137
Out of 239 shops
Category Ranking
Not enough ratings
Negative Reviews
Janice Ho
Damn, lousy service, salesman. Poor after-sales service. Really can't make it.
Yue Wen Tay
The salesperson Steve has a very bad attitude. He is not even helping customers and does not honor what he promised.
Tay Tuo
Initial service was okay, but the after-sales service was really bad. The Rega ceiling fan we bought was not durable, and the warranty was impractical because extra costs (transportation and diagnostic fees) were incurred to process a claim. In the end, we purchased a new KDK ceiling fan at NTUC Xtra, which offered better service and a better product.
Wei Wei
Super horrible experience! Was told that delivery would be between 2-4 PM. Waited at home for delivery for two hours. I thought they might be late, but no. When I called their office, they directed us to call the installation guys, and the installation guys told us to call the office AGAIN. We ended up being told that their delivery truck had a problem, and they only called us at 4:40 PM. You could have told us that your truck had a problem earlier. However, what was funny was that they only called at 4:40 PM, while the delivery timing given was between 2-4 PM, and I had to call them first to check what was up. So, what were you doing before, if not delivering what I ordered within the given time? No sense of responsibility at all. I definitely won't be getting any items from here anymore. And to people who want to get items from here, please read up on the internet, as when I googled, there were so many bad reviews. :-) Honestly, it's not even one star out of five.
Joanne Teoh
Horrible. I hope they fold. I was promised a Rega Fan, along with an invoice, but a Mountain Air Fan was sent instead. When I first went to this shop, I was served by a man, Alan, who quoted me $300 for a fan, lamp, and remote. When I went back to find the guy a second time, he wasn't around, so I checked with the salesman who was there (short hair, thin, scrawny). The salesman with short hair refused to honor the previously agreed price and asked me to take the Mountain Air fan instead. I refused, so I telephoned Alan, and he promised the Rega Fan. Eventually, a Mountain Air fan was delivered to me. As I was not home, I was only able to verify what was installed upon returning home, after the payment had already been made. This is a serious scam and a waste of time. I cannot accept such dishonest business.
Rosalyn Cheong
Do not be deceived by their sales talk! I bought a heater from them and realized the bar was installed upside down. I immediately called the delivery man but was told to call their office. Their after-sales service is terrible and did not resolve the problem at all.
Kiew Meng Seh
Here's the edited review: Very lousy service. We bought a Rega water heater and engaged our own plumber to install it. However, after installation, even when turned to the maximum setting of 10, the water was not warm at all, let alone hot. We had to turn the tap water flow to a very small trickle for it to be lukewarm. We then had no choice but to dismantle it and reinstall our old heater. When the technician came, he said he couldn't check it because it was not installed. We called IMM, informed them the heater they sold us was faulty, and requested to top up the difference for another brand, but they refused. NEVER VISIT THIS SHOP. Not honest, and lousy after-sales service.
Hadir Othman
Walked into the shop to inquire about the different types of water heaters for my upcoming house. The fella wasn't able to provide much information when asked about another model. After he knew we were not making a purchase that day, the fella became…
Chan Xiu
I agree with the other feedback. I bought an instant water heater years back, which fortunately still works today. The salesman's attitude was very poor. I visited recently wanting to buy a new water heater. I was considering a storage heater and took a couple of photos of a model after enquiring about its price, only to be told, "Don't waste time; just buy the non-Wi-Fi model. Why did you bother asking about the price of the Wi-Fi model if you don't need it?"
Vera Ang
Staff was rude and unhelpful. We wanted to ask a question about a heater, but he assumed we were not looking for one. He told us in an arrogant and unhelpful manner that he only sold heaters and fans. As he had an attitude problem, we decided to leave the shop. I read the other reviews and realized this shop had many bad reviews, and I had to agree.
Lively
I purchased lights and taps from this store, and unfortunately, half of the items were faulty. A few light covers **were** dented, and the tap I had installed leaked. When I requested someone to come inspect the issues, they informed me there would be a service charge, which was actually more expensive than the item itself. Despite making multiple trips to the store, nothing was resolved. I do not recommend this shop—very poor service.
Positive Reviews
Surendran Kannanathan
Good service. It was the best.
Lih Ong
Cy,bn. M. ...
Yong Davin
Very easy to miss the details of where the outlet is located.
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