Popeyes at IMM embarks guests on a flavor journey to the heart of Louisiana through authentic Cajun-style fried chicken and Southern comfort food that brings the bold spices and cooking traditions of New Orleans to Singapore's largest outlet mall. This beloved restaurant embodies Louisiana's rich culinary heritage and passionate approach to flavor development, offering carefully prepared dishes that honor traditional Cajun and Creole recipes while adapting to local preferences. The dining experience connects guests to American South culture through genuine flavors and warm hospitality.
The signature menu features legendary fried chicken preparations, classic Southern sides, signature biscuits, authentic sauces, and regional specialties that utilize traditional Louisiana spice blends and cooking techniques to achieve the bold, satisfying flavors that have made Popeyes internationally famous. Each dish reflects understanding of proper seasoning balance and cooking methods that develop the distinctive tastes and textures that define authentic Louisiana cuisine. The kitchen maintains traditional preparation standards while ensuring dishes appeal to Singapore's diverse dining community.
Positioned within IMM's international fast-casual dining district, Popeyes provides convenient access to authentic Louisiana cuisine with friendly service that accommodates varying spice preferences and dietary requirements. Whether seeking classic fried chicken comfort food or exploring Louisiana culinary traditions, Popeyes delivers genuine American Southern culinary excellence in Singapore's dynamic outlet dining scene.
Customer service is horrid. I would give zero stars if I could. Yes, they operate by a number system, but when I got there, there were multiple orders. So I reached out to two staff members, but both ignored me even when I showed my receipt. I think the manager and service crew should change jobs if they do not intend to provide any customer service. Food was only so-so and further ruined by the rude staff. The atmosphere was good because it was empty.
Kitan
Here's why I'm giving 2 stars:
1) The chicken sandwich is large, but it lacks taste. There was a bad choice of Thousand Island dressing, and the meat is not marinated. There is no signature taste; I'm reminded of McDonald's Double McSpicy when eating this.
2) Medium drinks are sold as "Large."
3) Medium coleslaw is sold as "Large."
It's a rip-off.
The only good thing is the cheese fries.
Positive Reviews
Jayson Wong Jun
Excellent service by the crew – very helpful, friendly, and efficient. Long queue, but fast. The place is very clean. The food is very fresh too. My family likes to come here to eat.
Daniel Isaac
The chicken is always good. Service is fair.
This place gets busy during lunch hour.
Food was served hot, especially the chicken. It was juicy, crispy, and spicy. The pasta was too sweet for my liking. The fries were too salty. The biscuits were perfect.
Mat Ma Long
My first time trying Popeyes chicken, and they're better than KFC, in my opinion. I had the Korean combination meal, which came with a burger, seasoned fries, a fried chicken piece, and a mango drink. I found the burger and chicken a bit sweet, but the overall experience was great.
Rachel Fong
Food-wise, the chicken was skinny, the wings were small, and the fries were cold. But overall, I was happy. The place was clean, and the service was good. Yes, they did forget certain things, but there were no issues as you could always ask for the missing items. The manager was nice, coming table to table, prompting and asking us to give Google Reviews. But the song playing in the diner was horrible; it was on repeat (trying to be Don Don Donki), like a constant chant.
Oskar
The ambiance and service are cool. The staff are very friendly, especially the managers. I purposely got their names: Ms. Julie Anne and Ms. Dianne. Both of them are helpful and easy to deal with.
I felt the pressure due to the volume of people coming to the new place, but they still managed to cater to the customers with a smile.
Kudos to the production team as well. Service is very fast.
The food is very nice. The chicken is bigger than at other fast food places.
Hello Lester
Newly located near the taxi stand at IMM. Easily accessible from the taxi stand, or if you're heading to the hospital.
Food-wise, Popeyes' biscuits are... hmmm. The auntie forgot the jam, but it's okay, you can always ask her for it.
The interior is bright orange and has many seats, from booths to normal seating areas.
It's also near other food joints. Great place!
Yan Han Cheng
Newly renovated! I love the new atmosphere. The food is delicious as always! One of the best Popeye branches in SG!
Charlotte
This restaurant has newly renovated and relocated within the mall near the taxi stand at IMM. The staff are well-trained. The food served was well-cooked and delicious, and the waiting time to pick up orders was pretty fast. There's a basin to wash your hands after the meal, too!
Chin Kang Teck
The best fried chicken in Singapore. The new outlet is all new and it's very clean! The staff are super friendly, even when they're very busy and during peak hours. Good training for the staff! Quality fried chicken! The best!
Flora Leow
🟡 I came here to meet my hubby and his colleagues. They took me to Popeyes at IMM mall.
🔷️ My hubby and I shared the fried chicken. It was tasty. I don't always eat fried chicken these days, so this is an exception for me. 🤭
🟩 The place looked clean and tidy. Service was okay; it was fast and efficient during lunchtime. Overall, the ambience was pleasant.
Lim Ming
Here's the lightly edited review:
We have come here a few times ever since it re-opened, and Manager Sam and the team have always been friendly and helpful. The chicken is always hot, juicy, and crispy! It has quickly become our fave fried chicken in Singapore. Sides like their coleslaw and mashed potato are also yummy! We also love their chicken burgers, which always come with tender, juicy chicken thigh patties!
They are also prompt and helpful with service recovery, as shown when we received a wrong order.
Do come and support them and try out their food! The new space is bright, spacious, and clean.
Thank you again, Manager Sam!
Nian
Decent fast food; extraordinary service staff who are amazing and friendly. Clean and tidy atmosphere with a welcoming ambiance. The unique hazelnut soft-serve is just mwah.
Jun
Restaurant is clean and newly renovated. Food is freshly prepared and hot when it arrived. Standards are pretty consistent.
IMM has store-exclusive ice cream for less than $1, which is very affordable and nicer than M** vanilla cone! Highly recommended.
Write a Review
Our Menu
Menu Images
Menu Highlights
Main
CLASSIC CHICKEN SANDWICH
SPICY CHICKEN SANDWICH
+$1.50
3PC POPEYES CHICKEN WINGS
CAJUN CHICKEN BURGER
CREOLE CHICKEN BURGER
1PC CHICKEN (CLASSIC/SPICY)
Side
3PC BUTTERMILK NUGGETS
CHEESY TOMATO SPAGHETTI
REG MASHED POTATOES
REG CAJUN FRIES
MAC & CHEESE
Drink or Biscuit
1PC BISCUIT
REG PEPSI
REG PEPSI
REG ROOT BEER
ICED TEA
LARGE DRINK
$1
Menu Highlights
Sets
2PC TOM YUM CHICKEN SET
$10.90
Sides
REGULAR SIDE
Drinks
REG ALOE LYCHEE
Add-ons
ADDITIONAL TOM YUM SAUCE
$1.50
Menu Highlights
Monday
2PC CHICKEN
$4.50
Includes drink or wing
Tuesday
2PC TENDER
$3.50
Reg. Mashed Potato
Wednesday
1PC FISH
$4.00
Flavored Rice
Thursday
1 CHICKEN BURGER
$4.50
Reg. Mashed Potato
Friday
1PC CHICKEN
$5.00
1pc Fish + Reg. Mashed Potato
Add On
ADD ON
$1.50
Either Ice Cream, Reg. Soft Drink, Reg. Signature Side